Tuesday, May 6, 2008

FAST SERVICE!

On the 23rd of April,  I  asked Mom's nurse about getting a wheel chair and walker for Mom.

She asked what I though she should have and I relayed information from her therapist.

This nurse did the paper work, called her home office,  asked what company  they used, and asked Mom's doctor again to be sure and said to let her know in two days if I had not heard anything!

Yep, right on schedule,  two days later, I received a call, to confirm what we wanted, doctor's name, said they would get back with us the following week!  The representative said the items were in the warehouse it was just the matter of getting the order from the doctor. The following Wednesday afternoon the company representatives arrived with a top of the line wheelchair and walker with wheels, seat, and cargo compartment! LOL

One week! I still can't believe it because we had been talking with the therapist about this for a number of months, and no one had made a move.

Peace!

2 comments:

Anonymous said...

Great news! Though it is so maddening that 'a sense of urgency' gets so confused in the system until just one person steps forward and suddenly makes it work.

Caregivingly Yours, Patrick
http://journals.aol.com/daddyleer/CaregivinglyYours/

http://lairofcachalot.blogspot.com/

Anonymous said...

Excellent news :) Rache